The service slipped. The confidence came back.

When their IT company was bought out, the service level dropped. They switched to us, and the practice feels covered again.

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HTH Accountants · Accountancy practice · Kildare

A busy practice, let down after a buyout.

Their IT company was bought out.Under the new provider, the service level dropped.
Slow network response.One of the issues the practice found itself plagued with.
VPN problems to their cloud servers.The connections the practice relied on kept giving trouble.

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What we did.

Each piece of work aimed at an issue the practice was living with.

Upgraded the network

For the slow network response the practice had been living with.

Installed a more secure and seamless VPN

For the VPN connections to their cloud servers.

Set up cloud-based business continuity in Azure

Protection for the critical services the practice runs on.

The practice feels covered again. Fast response, a team who know them, and much more confidence in the setup.

Response they can count on

Kieran calls the response time “fantastic”.

A team who know them

In his words, “the team are very nice to work with - they all know who we are!”

Confidence in the setup

“I feel much more confident in our IT setup now”.

Kieran H.HTH Accountants · Kildare · February 2026

“I run a busy Accountancy practice in Kildare and when our previous IT company was bought out by another provider, we found the service level dropped and we were plagued with issues like slow network response and problems with the VPN connections to our cloud servers. We engaged the services of Panoptic IT Solutions who upgraded our network, installed a more secure and seamless VPN solution, as well as a cloud-based business continuity solution for our critical services in Azure. The response time is fantastic and the team are very nice to work with - they all know who we are! I feel much more confident in our IT setup now and I would recommend Panoptic to any business looking to take their IT and security to the next level.”

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