Years of email trouble, over.
Natural Medicine Company lived with temperamental email for years. The move to Microsoft 365 ended it, and we now look after all their IT.
Natural Medicine Company · Wholesale distribution · Kildare
When the broadband dropped, email went with it.
Natural Medicine Company depends heavily on its IT, especially networks, servers and email.
The network was always solid. Email was another story. The server sat on-premise, so when the broadband went down, email went down with it.
Even when it worked, it could be temperamental. That meant years of stress, frustration and delays for the team.
What we did.
The migration and the upgrades ran together, as one planned piece of work.
Email migrated to Microsoft 365
Off the on-premise server and into the cloud.
All networks upgraded
Done at the same time as the migration.
Wi-Fi upgraded
Renewed alongside the network work.
Planned and executed to avoid downtime
Sequenced so staff had practically no downtime and hardly noticed the transition.
Ongoing care of all their IT
We now look after all of Natural Medicine Company’s IT needs.
What changed.
The email issues are gone. More flexibility, and a team that feels completely secure.
Practically no downtime
Staff hardly noticed the transition while it happened.
The email issues are gone
Some of the team were sceptical after years of trouble. The promise held.
More flexibility
The business has far more flexibility than the old server allowed.
Completely secure
The team feels completely secure, and safe in our hands.
In their own words.
Daniel G.Natural Medicine Company · Wholesale distribution, Kildare · October 2025
“We now have so much more flexibility, we feel completely secure and we just don’t have email issues anymore.”
As a wholesale distribution business, we depend very heavily on our IT - especially our networks, servers and email. While we’ve always been lucky to have had a solid network, we suffered for many years with significant email issues. Our email server was located on-premise which meant that if our broadband was down, our email didn’t work. Even when it was working, it could be quite temperamental and this led to a lot of stress, frustration and delays.
We employed the services of Panoptic IT Solutions to migrate our email to the cloud using Microsoft 365, as well as upgrading all our networks and Wifi at the same time. I have to say that the process was absolutely seamless, meticulously planned and executed. This means that our staff had practically no downtime and hardly even noticed the transition. We were guaranteed that once the move to Microsoft 365 was completed, we would have no more email problems. Some of us were sceptical, considering the years of issues we’d experienced, but I must say it’s been true. We now have so much more flexibility, we feel completely secure and we just don’t have email issues anymore.
I can honestly say that the team at Panoptic have been fantastic to work with, very friendly, knowledgeable and provide a very efficient service. They look after all our IT needs and we feel safe in their hands. I would not hesitate to recommend their services to any business looking to take their IT to the next level - they really are IT Ninjas!
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